Privacy Policy
Last updated: 20 October 2026
1. Introduction
Maloney Plant Haulage Ltd ("we", "us", or "our") is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect information about you when you visit our website at maloneyplanthaulage.com or contact us directly.
We are registered in England and Wales and are subject to the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. We act as the data controller for information collected through this website.
2. Who We Are
3. Data We Collect
We may collect and process the following categories of personal data:
Contact & Enquiry Data
Your name, email address, phone number, and message content when you complete our contact form or reach out to us directly.
Technical & Usage Data
IP address, browser type and version, pages visited, time and date of your visit, and other diagnostic data collected automatically through cookies and similar technologies.
Communications Data
Records of correspondence if you contact us by email, phone, or post.
4. How We Use Your Data
We use your personal data for the following purposes, relying on the lawful bases indicated:
| Purpose | Lawful Basis |
|---|---|
| Respond to your enquiries and provide quotes | Legitimate interests / Contract |
| Improve our website and services | Legitimate interests |
| Analyse site traffic and user behaviour via cookies | Consent |
| Comply with legal obligations | Legal obligation |
| Prevent fraud and ensure website security | Legitimate interests |
5. Cookies
Our website uses cookies — small text files stored on your device — to improve your browsing experience and help us understand how visitors use our site. When you first visit, you are presented with a cookie consent banner allowing you to accept or decline non-essential cookies.
Essential Cookies
Always ActiveNecessary for the website to function. These cannot be disabled and do not require consent. They include session management and security cookies.
Analytics Cookies
Consent RequiredHelp us understand how visitors interact with our website by collecting and reporting information anonymously. Used to improve site performance and content.
Preference Cookies
Consent RequiredAllow the website to remember your consent choices and other preferences to provide a more personalised experience.
You can withdraw your cookie consent at any time by clearing your browser cookies or adjusting your browser settings. Note that disabling certain cookies may affect the functionality of our website.
6. Data Sharing & Third Parties
We do not sell, trade, or rent your personal data to third parties. We may share your data with:
- Service providers who assist us in operating our website and conducting our business (e.g. email hosting, CRM software), under data processing agreements.
- Legal and regulatory authorities where required by law, court order, or to protect our legal rights.
- Google Maps — our Contact page embeds a Google Maps widget. Google may set its own cookies and collect data subject to Google's Privacy Policy.
All third-party service providers are required to take appropriate security measures to protect your data and are only permitted to process your data for specified purposes.
7. Data Retention
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including satisfying any legal, accounting, or reporting requirements. Enquiry and contact form data is typically retained for up to 3 years. Analytics data may be retained in aggregated, anonymised form for longer periods.
8. Your Rights Under UK GDPR
Under UK data protection law, you have the following rights regarding your personal data:
Right of Access
Request a copy of the personal data we hold about you.
Right to Rectification
Request correction of inaccurate or incomplete data.
Right to Erasure
Request deletion of your data ('right to be forgotten') in certain circumstances.
Right to Restriction
Request we limit the processing of your data in certain circumstances.
Right to Data Portability
Receive your data in a structured, machine-readable format.
Right to Object
Object to processing based on legitimate interests or for direct marketing.
Right to Withdraw Consent
Withdraw consent at any time where processing is based on consent.
Right to Complain
Lodge a complaint with the Information Commissioner's Office (ICO).
To exercise any of these rights, please contact us at enquiries@maloneyplanthaulage.com. We will respond within 30 days. You may also contact the ICO at ico.org.uk or call 0303 123 1113.
9. Data Security
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, accessed, altered, or disclosed without authorisation. We limit access to your personal data to those who have a genuine business need to access it. Those processing your data will do so only in an authorised manner and are subject to a duty of confidentiality.
10. International Data Transfers
Where we transfer personal data outside the UK, we ensure appropriate safeguards are in place, such as standard contractual clauses approved by the UK Information Commissioner, to protect your data in accordance with UK GDPR requirements.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "last updated" date. We encourage you to review this policy periodically to stay informed about how we protect your information.
12. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Post: Maloney Plant Haulage Ltd, Silvanus Park, Northampton
Email: enquiries@maloneyplanthaulage.com
Phone: 01604 419681
Ready to Transport Your Equipment?
Contact us today for a quote and experience our exceptional service!
Get a Quote